OUR APPROACH TO FAMILY MEDICINE
We believe the best way we can help our patients is to prevent disease, reduce harm and involve patients in their care.
To prevent disease we continue to promote healthy weight through vegetable rich diet without processed foods, advise to abstain from smoking and recommend to stay physically fit. We advise to spend more time around nearby nature: lakes, beaches and parks, make active use of numerous bicycle trails, explore our picturesque farmlands to balance out daily stressors and live healthier.
To reduce harm we limit unnecessary testing, referrals and medications. Each patient's visit includes medication review that prioritizes deprescribing (stopping medicines), specifically most harmful medications such as narcotics, benzodiazepines and sleeping pills. If medications are needed we will send it in the most affordable form to your favourite pharmacy.
HOW WE STAY ORGANIZED FOR YOU
We are aware of how important it is to care about your health and the health of your family. For this reason we use latest standards of care and propagate culture of quality improvement with help of modern technology. We use PS Suite electronic medical records with ocean and electronic faxing. Our patients benefit from easy-access video visits, secure electronic messaging, automatic appointment reminders, secure two-way email communication allowing attachments (i.e. lab forms sent from us or pics sent from patients), online self-booking of visits, use of electronic questionnaires and econsults to bypass growing specialist wait times. We were the first family doctors office in Windsor and probably one of the first in Canada to routinely use point of care ultrasound (POCUS) to help rule out important medical concerns within minutes if needed.
Lastly, since we have requested our patients to avoid random walk-in clinics, we attach great importance to being available. How available are we? We are open five days a week, with additional Saturday coverage provided by our after hours service. For urgent concerns we offer same day appointments if necessary. Prescription refills and patient questions are usually taken care of within one working day. Overall we are proud to deliver well organized, timely and thorough medical care to all our patients. For more details about how to reach us please check the contact&messaging tab.